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Hoyer Group achieves procurement savings through its Source-to-Contract processes

Hoyer standardised sourcing with Proactis, accelerating procurement projects and delivering additional savings across key categories.

Sector

Transport & Logistics

Employees

6,100

Operates In

Global

Annual Turnover

$1.2 billion

Customer Since

2020

How Proactis Helped

“We now have one point of reference for all sourcing project-related information, such as contacts, tender documents, standard library documents, specifications, rating schemes, and offer documents.”

Philipp Rathgeber, Senior Procurement Manager, Hoyer Group

Delivered additional savings on key procurement categories due to improved transparency, competition, and supplier performance

Reduced sourcing project timescales from months to as little as two weeks

Delivered over 22,000 annual catalogue orders through the platform across 9,444 users worldwide

Provided one central point of reference for all sourcing-related documents, contacts, specifications, and offer information

Introduced systematic, standardised sourcing templates ensuring consistent, compliant processes across all projects

Enabled reliable tracking of approvals, decision-making criteria, and historic procurement documents

Improved supplier relationships through transparent tendering processes and structured supplier performance ratings

Ensured employees purchase from authorised suppliers at agreed rates, strengthening spend control

Generated at least 3% additional savings on individual sourcing projects within months of implementation

Overview

Hoyer Group is a global leader in specialist bulk logistics for the chemical, petroleum, food, and gas industries, operating across more than 115 countries. With procurement projects spanning multiple divisions and lacking a consistent, visible process, the Group implemented Proactis Source-to-Contract to standardise and automate sourcing. Within months, Hoyer achieved additional savings on key categories, reduced project timescales dramatically, and gained a single point of reference for all procurement activity. 

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Challenge

Hoyer Group is a global leader in providing specialist bulk logistics for the chemical, petroleum, food, and gas industries. Established in 1946 as an independent family business, the company employs 6,100 people in over 115 countries and turns over $1.2 billion annually.

Purchasing is managed through a central Procurement team, but numerous projects of varying size and complexity were running across the Group with limited visibility. There was no consistent, repeatable process for sourcing - meaning different projects were run in different ways, with varying questions asked of suppliers, different scoring criteria applied, and no systematic way to track approvals, decisions, or historic documents.

The team required a solution that would bring transparency and consistency to procurement projects across the Group, ensure compliance, and allow performance statistics to be tracked and compared across categories and suppliers.

Solution

Hoyer selected Proactis Source-to-Contract - encompassing Supplier Management, Sourcing, and Contract Management - to achieve its digital transformation objectives and create consistent, transparent, and compliant procurement processes. Proactis worked closely with the team through structured workshops, translating complex internal workflows into flexible, system-supported processes.

Systematic and standardised sourcing templates, including scoring, weighting, and approval functionalities, were implemented to ensure every sourcing project follows the same compliant path - regardless of category or scale. Employees now purchase from authorised suppliers at agreed rates, with full visibility of supplier performance through the platform.

The solution significantly compressed project timescales. Sourcing processes that previously took months and considerable manual effort can now be completed in two weeks, with complete control and visibility from start to finish.

“The Proactis solutions have streamlined many of our projects. To carry out one of our equipment sourcing processes usually takes months and many man-hours, but using Proactis means we can do it in two weeks and be in complete control from start to finish.” 

Philipp Rathgeber, Senior Procurement Manager, Hoyer Group 

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