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Supplier Relationship Management (SRM) Software

Proactis SRM gives your organisation a complete, accurate view of every supplier - from onboarding and qualification through to performance monitoring and risk management.

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Managing supplier relationships across the entire lifecycle

Proactis SRM brings all supplier information into one centralised system, giving procurement teams a shared, accurate view of every relationship. From initial qualification to ongoing performance review, everything is visible, traceable and up to date. 

See every approved supplier in one place

All supplier information - goods, services, certifications, locations and contacts - is held in a single, centralised profile accessible across the organisation. Procurement teams get a shared, accurate view of every supplier relationship without relying on multiple systems or manual updates.

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Why procurement teams choose Proactis SRM

Proactis SRM removes the guesswork from supplier management - giving your team a complete, accurate and auditable view of every supplier relationship from a single system. 

A single supplier directory All approved supplier information is held in one place, accessible across procurement, AP and operations. No more outdated spreadsheets, duplicated records or siloed systems - just one accurate view.

Supplier self-service Suppliers update their own profiles, certifications and contact data directly through the platform. Your data stays accurate without your team having to chase it, and suppliers get a clear channel to keep buyers informed.

Risk monitoring built in Track supplier performance and risk using data pulled from across your systems. Issues are flagged early, giving your team time to plan improvement measures before they become disruptions.

Faster supplier onboarding Structured qualification and onboarding workflows reduce the time it takes to get new suppliers live. National Trust cut their onboarding time to just 6 minutes per supplier using Proactis SRM.

SRM solutions for organisations like yours

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Supplier base halved from 24,000 to 12,000 - onboarding cut to just 6 minutes

The National Trust manages procurement across England, Wales and Northern Ireland, with 14,000 employees and £360m annual spend. Proactis SRM halved the supplier base from 24,000 to 12,000 and reduced the time it takes to onboard a new supplier to just 6 minutes.

50%

Reduction in supplier onboarding time

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Supplier base reduced from 25,000 to fewer than 7,000

City of Wolverhampton Council needed to rationalise an unmanageable supplier base to reduce risk and administrative overhead. Using Proactis, the active supplier base was reduced from 25,000 to fewer than 7,000 - improving visibility and reducing the cost of supplier management.

-72%

Reduction in suppliers, improving visibility, reducing risk and admin

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Sourcing projects cut from months to 2 weeks

Hoyer Group operates bulk logistics across 115+ countries with 6,100 employees and €1.2bn annual spend. Proactis SRM and Sourcing gave the team full supplier visibility and reduced sourcing project timelines from months to just two weeks.

2 weeks

Sourcing cycle time, reduced from months

    Get guidance tailored to your organisation

    Whether you’re exploring options or addressing a specific procurement or finance challenge, our experts are here to help. Speak to a Proactis specialist to discuss your priorities, understand your options, and explore how our solutions could support your organisation.

    Frequently asked questions

    What is supplier relationship management?

    Supplier relationship management (SRM) is the process of managing your entire supplier lifecycle - from initial identification and qualification through to onboarding, performance monitoring and ongoing risk assessment.

    A structured SRM system gives your organisation a shared, accurate view of every supplier relationship, with all data held centrally and updated in real time.

    The result is better supplier performance, lower risk and less administrative effort across procurement and AP teams. 

    How does Proactis SRM reduce supplier risk?

    Proactis SRM builds risk assessment into everyday supplier interaction rather than treating it as a periodic review. Supplier profiles track certifications, performance data and risk indicators in real time, with alerts flagging issues before they become disruptions.

    Because suppliers are responsible for keeping their own profiles accurate, the data stays current without placing extra demands on your team.

    The process is fully auditable, so you can demonstrate due diligence at any point. 

    How long does supplier onboarding take with Proactis?

    Onboarding time depends on the complexity of your qualification requirements, but structured workflows significantly reduce the time it takes to get new suppliers live.

    National Trust reduced supplier onboarding to just 6 minutes per supplier using Proactis SRM. The system guides suppliers through the qualification process step by step, capturing all relevant data automatically and making them available across your procurement systems once approved. 

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